Yakima Finds Privacy Policy

Last Updated: December 2024

Introduction

This Privacy Policy describes how Yakima Finds ("we," "us," or "our") collects, uses, and protects your personal information when you use our workforce management platform and related services, including SMS notifications.

Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, phone number, and employment details provided by your employer or administrator.
  • Work Data: Time entries, schedules, task assignments, and location data (when clocking in/out).
  • Communication Data: Messages sent through the platform and notification preferences.
  • Device Information: Browser type, device identifiers, and IP address for security purposes.

Mobile Phone Number Collection & SMS Messaging

How We Collect Mobile Numbers: Your mobile phone number is provided by your employer or organization administrator when creating your account, or by you directly when updating your profile settings.

How We Use Mobile Numbers: By providing your phone number and opting in to SMS notifications, you consent to receive text messages from Yakima Finds related to:

  • Schedule updates and shift reminders
  • Task assignments and notifications
  • Time-sensitive work communications
  • Account security alerts

How We Protect Mobile Numbers: Your mobile phone number is stored securely using industry-standard encryption. Access is restricted to authorized personnel only.

No Third-Party Marketing: We will never sell, rent, or share your mobile phone number or SMS opt-in consent data with third parties or affiliates for marketing or promotional purposes.

Message Frequency: Message frequency varies based on your work schedule and settings. You may receive approximately 2-10 messages per week depending on your schedule activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opting Out of SMS

You can opt out of SMS notifications at any time by:

  • Replying STOP to any message you receive from us
  • Updating your notification preferences in your account settings
  • Contacting your administrator to update your preferences

After opting out, you will receive a confirmation message. You can opt back in at any time by replying START or updating your settings.

How We Use Your Information

We use collected information to:

  • Provide workforce management services to you and your employer
  • Send notifications about schedules, tasks, and work-related updates
  • Process time tracking and attendance records
  • Improve our services and user experience
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

Data Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Your Employer: Work-related data is shared with your organization's administrators.
  • Service Providers: Third-party services that help us operate the platform (e.g., SMS delivery via Twilio, hosting). These providers are contractually bound to use your data only to provide services to us.
  • Legal Requirements: When required by law or to protect our rights.

Important: Your mobile phone number and SMS opt-in/opt-out status will never be shared with third parties or affiliates for their own marketing or promotional purposes.

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. Work records may be retained longer as required by law or your employer's policies.

Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of certain communications

Contact Us

For questions about this Privacy Policy, to exercise your rights, or for SMS support, please contact your organization's administrator or reach out to us at:

Email: privacy@yakimafinds.com
For SMS Help: Reply HELP to any message

Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through the platform or via email.